Privacy Policy for Messaging Services for Terms & Conditions
1. Introduction
This Privacy Policy outlines how we collect, use, and protects personal information through our messaging services, including appointment confirmations, account updates, product information, marketing messages, and loan communication.
2. Information Collection
We may collect the following types of information:
>Contact details such as name, phone number, and email address.
>Loan application details for mortgage services.
>Any other information provided during our communication.
3. Use of Information
The information collected will be used for the following purposes:
>To send appointment confirmations and relevant links.
>To provide updates and information regarding your account.
>To inform you about our products and services.
>To respond to help requests and webchat queries.
>To process and communicate about lending and loan arrangements.
4. Consent
By opting into our messaging service, you consent to the collection and use of your information as described in this policy.
5. Information Sharing and Disclosure
Your information will not be shared with or sold to third parties for marketing purposes. We may disclose information if required by law or in response to legal processes.
6. Data Security
We are committed to protecting the security of your personal information and take reasonable measures to prevent unauthorized access, disclosure, alteration, or destruction.
7. Opt-Out Policy
You can opt out of our messaging service at any time by texting “STOP” to (830) 202-5758. Upon opting out, you will no longer receive messages from us.
8. Changes to the Privacy Policy
This Privacy Policy may be updated periodically. Continued use of the service after changes indicates acceptance of the new terms.
9. Contact Information
For any questions or concerns about this Privacy Policy, please contact us at
© Copyright 2024+ Texas Trust Mortgage LLC. All rights reserved
Texas Trust Mortgage LLC
. - 2564732 4701 Monterey Oaks Boulevard Bldg. 14, Unit 1414 Austin TX 78749
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT http://WWW.SML.TEXAS.GOV A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CASUED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIUMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT http://WWW.SML.TEXAS.GOV
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